Where is bracknell forest council

Follow us on Twitter. Join us on Facebook. View our pictures on Flickr. Check the new eligibility criteria and apply here Read More. Previous Next. The Television Licence Grant can be submitted via our website or by telephone. Search our site. Welcome to Bracknell Town Council Bracknell Town Council is responsible for the maintenance of the majority of the recreation areas and play facilities within the Bracknell Town area of Bracknell Forest Borough.

Brooke House is closed to the public until further notice due to the Covid pandemic. Google has developed a tool to help you opt out of Google Analytics cookies. To allow authorities to respond to the Covid pandemic, we did not accept new complaints and stopped investigating existing cases between March and June This reduced the number of complaints we received and decided in the year.

Please consider this when comparing data from previous years. Complaints upheld — complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated.

Compliance with Ombudsman recommendations — not complying with our recommendations is rare. Satisfactory remedies provided by the Council — the authority upheld the complaint and we agreed with how it offered to put things right. Average performance rates — we compare the annual statistics of similar types of councils to work out an average level of performance. Statistics are based on a total of 8 detailed investigations for the period between 1 April to 31 March Statistics are based on a total of 3 compliance outcomes for the period between 1 April to 31 March We write to councils each year to give a summary of the complaint statistics we record about them, and their performance in responding to our investigations.

We publicise certain investigations where there is a public interest to do so. Common reasons are significant injustice, systemic issues, major learning points and non-compliance with our recommendations. Issuing public reports is one way that we help to ensure councils, and other organisations providing public services, remain accountable to people who use those services. By highlighting the learning from complaints we help to improve services for others.

In the last eight years, the Ombudsman has published the following public interest reports against Bracknell Forest Council. Common examples are policy changes; procedural reviews; and staff training. Since April , the Council has agreed to make the following improvements to its services following an Ombudsman investigation. Case reference: 20 Sub Category: Special educational needs. Category: Children's care services.

Sub Category: Disabled children. Case reference: 19 Sub Category: Alternative provision. Case reference: 18 Sub Category: School transport. It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. Care and support Dementia support Forestcare Keeping children and adults safe Learning disabilities Public health and self care All of Health and social care.

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